An external review of a learning center can occur for several reasons: 1) to provide an objective view of operations and services that can lead to systemic changes and to reinforce the value/necessity of academic support; 2) as part of a comprehensive review based on best practices (e.g., ICLCA tutoring best practice guide, CAS standards) or an institutionally-designed framework; or 3) to help an institution navigate complex political challenges for finite resources.
ICLCA has also developed some suggested packages to help you determine what will best meet your campus's needs.
Suggested Packages
Basic Package
Intermediate Package
Comprehensive Package
Description
Evaluation of one aspect of operations/services (e.g., tutoring)
Evaluation of all academic support operations and services in a learning center
Evaluation of all academic support operations, programs, services, staffing levels, and fiscal operations for a division or institution
Deliverables
SWOT analysis of operations and services for a particular aspect of a learning center (e.g., tutoring, SI/PAL, embedded tutoring, etc.)
Recommendations on operational and program changes (e.g., services, staffing, funding, response to enrollment changes, etc.)
SWOT analysis of the operations and services for the entire learning center
Recommendations on operational and system changes (e.g., services, staffing, funding, response to enrollment changes, etc.) for the learning center
SWOT analysis of academic support operations and services at the divisional or institutional level
Recommendations for divisional/institutional changes that affect comprehensive academic support services and offices (e.g., services, staffing, funding, response to enrollment changes, etc.) at the institution
Suggested On-Site Time
1-2 days
2 days
2-3 days
Recommended # of consultants
1
2
3
Estimated costs*
$1,500 - $2000 + expenses
$4,000 - $6,000 + expenses
$10,000 - $15,000 + expenses
* Disclaimer: Individual consultants should be contacted directly to determine availability and actual costs. These are independent contractors (1099 vendors). ICLCA does not receive funds for reviews.
